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Instructional Systems Development


Greg Williams | Director and Clinical Associate Professor

UMBC Faculty Dr. Greg WilliamsB.A., M.S., C.A.S. State University of New York at Plattsburgh;
Ed.D. The George Washington University

Dr. Williams has over 20 years experience as a faculty member, administrator, trainer, instructional designer, and consultant in education, the private sector and the federal government. He has designed, developed and taught online and in-person courses at numerous universities. He currently serves as the Director of the graduate program in Instructional Systems Development at UMBC, and also teaches in the program.

Additionally, he has served as the Director of Training for Montgomery College's Business Industry and Government Services for nearly 10 years. This unit provides training to external organizations in the public, private and non-profit sectors. He has also served as the Director of Montgomery County’s Small Business Development Center.

Dr. Williams completed his B.A., M.S., C.A.S. at The State University of New York at Plattsburgh. He completed his Ed.D. at The George Washington University.

Phone: 443-543-5447
Web Site:
Twitter: gregwilliams123

Rafi Ahmad | Adjunct Instructor

B.S., University of Maryland University College;
M.S., Johns Hopkins University

Rafi Ahmad has over 10 years experience in corporate training. During these years, he held positions that included: trainer, instructional designer, programmer, senior lead designer, project manager and senior e-learning consultant. Most of his experience focused on projects that involve the development of multimedia training solutions.

Mr. Ahmad is currently employed as Training Manager with CitiFinancial where he manages the instructional design team responsible for developing instructor-led and online training for the over 2,000 CitiFinancial network branches and centers in the U.S. and Canada.

Prior to joining CitiFinancial, Mr. Ahmad worked as a Lead Designer for a consultant company called Novations. As a Lead Designer, he was responsible for leading projects teams in the development of online training solutions for clients such as Verizon, Concert, and XO Communications. Before Novations, Mr. Ahmad worked for Zurich Insurance as a Training Consultant where he was responsible for designing and facilitating instructor-led training, and developing computer-based training solutions in support of the company's underwriting personnel.

Since 2001, Mr. Ahmad has served as an adjunct faculty member in the University of Maryland , Baltimore County's Instructional Systems Design Graduate program, teaching EDUC 683, which is a class that focuses on the design and management of multi-media design projects.

Phone: 410-519-6040

Zane Berge | Professor of Education

B.S., Rochester Institute of Technology
Ph.D., Michigan State University
Certification in Distance Education, Pennsylvania State University

Dr. Berge has been affiliated with the ISD-Training and Development program since 1995. He served as the director for the Training Systems Graduate Programs through 2001. Previously, he directed the Center for Teaching and Technology at Georgetown University, where he also worked as the Assistant Director for the Academic Computer Center. Dr. Berge's chief research interests are related to distance education and online learning. He is a prolific and widely published author of books and journal articles on these topics. Recent publications include Virtual schools: Planning for success. (2005); Sustaining distance training: Integrating learning technologies into the fabric of the enterprise (2001); Wired Together: Computer-Mediated Communication in K-12, Volumes 1-4 (1998); and Distance Training: How Innovative Organizations are Using Technology to Maximize Learning and Meet Business Objectives (1998).

In 1999, Dr. Berge was honored with the Charles A. Wedemeyer Award for Distinguished Scholarship and Publication by the University Continuing Education Association.

Phone: 410-455-2306
Web site:

John Buelow | Adjunct Instructor

B.A., Providence College;
M.S., Johns Hopkins University

Instructor 648 Issues in Training and Consulting

John is a practicing HR, ISD and Training consultant who has worked in various industries over the past 26 years, including telecommunications, sales, recruiting, childhood education, sports, entertainment and business negotiations, IT solutions and digital marketing. He has been an instructor at UMBC for the past decade, teaching current, relevant and practical skills that you can use in any field of business or education.

John’s global experience includes working with companies such as Verizon, Sanofi-Aventis, Novo Nordisk, pwc, Canon, Toshiba and Allegis Group gives him a unique perspective on cultural and practical differences in approach. He also works with government and quasi-governmental organizations such as D.C. Metro (WMATA), the Bureau of Fiscal Services, the Department of State and the Navy, teaching subjects ranging from Business Acumen to Strategic Planning, Communications and Customer Care.

Today, John serves as Chief of Staff to Groove Commerce, a Baltimore-based digital marketing agency that works at the intersection of design, marketing and technology to help clients maximize their e-commerce results while providing an excellent consumer experience. As Chief of Staff, John is responsible for all recruiting, interviewing, hiring, onboarding and performance management for all Groovers. He remains active with a small group of select clients as an independent consultant.

John lives with his family in Bel Air MD.


Jeannette Campos | Adjunct Instructor

B.A., University of Pittsburg
M.A., University of Maryland, Baltimore County

Jeannette is a lifelong instructional systems designer (ISD) who has provided consultative services in the design, development, and delivery of creative learning and performance improvement solutions to clients in the government, non-profit, academic, and commercial markets.  She passionately believes that the intersection of learning and performance is the best possible, and most rewarding, place to have built a career.  Jeannette recently published, The Learner-Centered Classroom through ATD Press, and is ranked in the top 100 most active voice in workplace learning, according to Centre for Learning &Performance Technologies.

She holds a summa cum laude Bachelor's of Arts degree in Anthropology from the University of Pittsburgh and Master of Arts degree in ISD from the University of Maryland, Baltimore County.  Prior to her currently position as a Senior Performance Consultant at Sodexo, she was Project Manager and a Communications Officer at the Central Intelligence Agency.

When she's not on a trail running or upside down at yoga, you find her enthusiastically following the many adventures of her two sons with a Starbucks in her hand and her husband Carlos at her side.

Phone: 410-455-1524
> E-mail:

Keith Curran | Adjunct Instructor

UMBC Keith CurranB.S., U. S. Coast Guard Academy
MALD, Fletcher School of Law and Diplomacy, Tufts University
M. A., University of Maryland Baltimore County (UMBC)

Mr. Curran currently serves as the Chief Operating Officer for Harkcon, Inc., a training and human performance improvement company providing comprehensive organizational and workforce performance analysis, training development & delivery, and comprehensive performance support with a variety of customized, innovative solutions in the public and private sectors. He has been affiliated with UMBC's ISD -Training Systems program since 1999 when he began work on his Master's. He has taught at the undergraduate level at the U.S. Coast Guard Academy from 1989-1993 and at UMBC from 2001 to 2003. He has been a lecturer in the ISD - Training Systems program since 2004. He is a retired Coast Guard Officer, primarily serving underway on ships and in performance improvement and training jobs when ashore.


Chuck Hodell | Lecturer/Associate Director

UMBC Chuck HodellB.A., Antioch University
M.A., University of Maryland Baltimore County
Ph.D., University of Maryland Baltimore County

Dr. Chuck Hodell is Associate Director and has taught in the program for over 20 years. He is the author of the ATD “From the Ground Up” series of books on ISD and SMEs, as well as contributing to a number of ATD projects including the 2nd edition of the ATD Handbook for Training and Development, ATD’s Best on ISD and numerous INFOLINEs and video projects. He holds a Ph.D. in language, literacy and culture and a master’s degree in ISD from this program and his undergrad degree is from Antioch University.


Paul Kellermann | Adjunct Faculty

B.A., University of Delaware
M.A., University of Maryland, Baltimore County

Mr. Kellermann is an alumnus of the ISD-TS Graduate Program, and has taught EDUC 681 since 2001. A teacher at Mount Saint Joseph High School since 1993, Mr. Kellermann is the computer science department chairperson. In addition to teaching Web Design and E-Learning, Visual Basic, and MATLAB, he advises on the integration of technology for the school, supports training in technology for faculty, and is a moderator for the school's online newspaper,

When not working, he enjoys running, reading, playing the drums, and making chainmaille. He loves visiting Ocean City, MD, and Vermont, and lives in Catonsville with his lovely wife, awesome son, and four friendly cats.

Linda Raudenbush | Adjunct Instructor

B.A., St. Joseph College
M.S., Johns Hopkins University
Ph.D., George Washington University

Dr. Raudenbush brings a diverse educational background to her work at UMBC, where she has worked as an adjunct instructor since 1990. She earned her undergraduate degree in math, science and secondary education; a master's degree in applied behavioral science, as well as a doctoral degree in human resource development. Her research interests include the study of leadership principles, human resource development, women in the workplace issues, action learning, and international human resource development. Professional interests include coaching certification, teaching online, and international work.1

Stuart Weinstein | Adjunct Instructor

Ph.D., Instructional Systems Design, Florida State University, 1981.
M.Ed., Educational Media, University of Miami, 1976.
B.A., Mass Communications, University of Miami, 1972.

Dr. Weinstein is Principal Research Scientist – Instructional and Organizational Development at Kaizen Approach, Inc.   He has over 45 years of professional experience in research, design, and development for instructional and organizational development projects. He specializes in instructional design leading to the development of training programs, media development in all electronic formats and for classroom delivery, focus group facilitation, and organizational development/effectiveness operations. Dr. Weinstein has also been responsible for developing training requirements, analysis, and establishing training program and media customized to fit client needs and technology infrastructure at IBM, Booz Allen Hamilton and Unisys Corporation.

Over the past 32 years, Dr. Weinstein has been appointed as a member of eight Doctoral Dissertation committees and a Master’s Thesis advisory board member in the areas of instructional systems design; dissemination and diffusion of instructional innovations; and educational research/statistics. His leadership in education include:

  • Chair, Montgomery County, Maryland, Advisory Council on Career and Technology Education.
  • Committee Member, Maryland Workforce Development Corporation - Technology Training Initiatives Committee.
  • Committee Chair, Florida State University, Instructional Systems Graduate Program Curriculum Advisory Council.
  • Special Advisor to the Dean, University of Miami School of Education.
  • President, Federal Educational Technology Association.
  • Committee Member, Association for Educational Communications and Technology, Training and Development Division.
  • Author and/or Presenter for 68 articles and conference presentations.
  • Judge – Chief Learning Officer Magazine “Learning Elite Awards Program.”

Phone:  202-262-6421

Catherine Zaranis | Adjunct Instructor

UMBC Faculty Catherine ZaranisM.A. University of Maryland, Baltimore County
B.A. Franklin and Marshall College

Catherine Zaranis is an award winning Performance Consultant, Instructional Designer and Educator. In 2012, she founded, Perform-Link, LLC. Perform-link enables individual and organizational excellence by continuously improving quality, systems and leadership to support the mission and the bottom line.

Catherine has led the re-design of instructional content for over 100+ courses for public and private sector clients, government, non-for-profits and higher education. Her high quality and high energy programs are well researched and delivered in a memorable down-to-earth style.

Catherine teaches EDUC 689 Connecting ISD and HPI. Prior to joining the University of Maryland Baltimore County (UMBC) Instructional Systems Development Faculty, Catherine was a successful Senior Leadership Development Consultant with Management Concepts, in Tyson's Corner, Virginia.

She is recognized by industry thought leaders for her expertise in Human Performance Improvement, Consulting, Leadership, Coaching, Learning Technologies, Instructional Systems Development, Training and Inter-Cultural Sensitivity.

Selected to participate in the highly competitive NSF DC I-Corps Program (2014); Received top honors (#1) during the Annual ISPI European Conference Business Simulation (2013); Received an ISPI Chapter of Excellence Award during her term as President (2011); Received the prestigious "UMBC Dr. Marvin Cook Award" for Outstanding Academic Excellence, Service and Entrepreneurship (2010).


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